Refund Policy

At LORVANITH, customer satisfaction is our top priority. We are committed to offering products and services of the highest quality. However, if for any reason you are not satisfied with your purchase, our refund policy is designed to facilitate a straightforward resolution.

Eligibility for Refunds

• Refunds are applicable within 30 days from the date of purchase.
• To qualify for a refund, the product must be unused and in the same condition as received.
• The product should be in its original packaging.
• Proof of purchase is required to process a refund.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Perishable goods

Process for Obtaining a Refund

To initiate a refund, please contact our customer service team at [email protected] with your order details. We will provide instructions on how to proceed with your return.

Refund Approval and Processing

Once your return is received and inspected, we will send you an email notification. If approved, the refund will be processed and a credit will automatically be applied to your original payment method within a certain amount of days.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at [email protected].